IN THE NEWS

Keys To Navigating Successfully Through Tough Conversations With Employees – Forbes

It’s a common misconception that communication is simply about providing information. Effective communication is primarily about the ability to build rapport and establish trust.” Thank you to Forbes and Kathy Caprino for sharing the insight of our unique communications training programs and how that knowledge can be put to use by a myriad of business verticals in this inspiring […]

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Transforming the patient experience: Tips for better patient communication – MedicalEconomics

In his communication training programs, Dr. Anthony Orsini outlines key techniques for building trust with patients such as sitting, actively listening and avoiding multitasking. Check out this MedicalEconomics article for more tips on how to increase patient satisfaction. The vast majority of Americans share something in common each year – visits to physicians’ offices, hospitals […]

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We are excited to announce our partnership with MEDNAX, Health Solutions Partner

We are thrilled to announce our partnership with the health solutions company, MEDNAX, which will expand the availability of our communication training programs to a growing number of medical centers. MEDNAX’s commitment to the patient experience aligns with the teachings of our training sessions in which we focus on developing trust, authentic delivery, genuine compassion […]

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Focus on communication skills to improve your hospital’s patient experience

Improving the communication skills of clinicians and nurses builds rapport and trust with patients. Communication between staff and patients is a crucial component of patient experience at hospitals, the founder of a communication-focused patient experience training program says. Making hospitals more consumer-friendly for patients has been a focal point of efforts to reform U.S. healthcare, with the […]

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Dr. Anthony Orsini Publishes Book to Serve as Benchmark for Communication Between Medical Professionals and Patients – Feathered Quill Book Reviews

E-Book & Presale: It’s All in the Delivery-Improving Healthcare Starting with a Single Conversation – written by founder of The Orsini Way – addresses fragmented communications within health care, provides tools to improve patient interactions and outcomes ORLANDO, Fla., April 07, 2020 (GLOBE NEWSWIRE) — Dr. Anthony Orsini, founder of The Orsini Way and a practicing neonatologist, today announces […]

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Many Patients Say Their Doctors Lack Compassion – Deloitte study

A new survey developed by The Orsini Way exploring how patients describe their interactions with doctors and nurses, found that 71% of respondents say they experienced a lack of compassion when speaking with a medical professional, and 73% said they always or often feel rushed by their doctor. The survey also found that patients are […]

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Patients Don’t Feel Their Doctors Are Compassionate, Survey Finds

A new survey shows that patients believe their physicians are not showing empathy during office visits. The survey was performed by The Orsini Way, a communications training company that focuses on teaching healthcare professionals new techniques to improve outcomes and patient satisfaction, and the results were released in a news release October 29. According to […]

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What to Do When Your Doctor Doesn’t Seem to Care? – Healthline

It’s not just about feelings. When physicians fail to show patients compassion, it can have a big impact on their mental and physical health. Nothing makes a doctor’s visit more discouraging than an unempathetic physician. Whether you’re receiving preventive care, or treatment for an acute or chronic condition, feeling compassion from your doctor goes a […]

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