Our Method

The Orsini Way is the method of communication that we leverage across all our programs.  With this method, we affect lasting change in an organization’s culture.

Corporate Lectures and Keynote Presentations

Dr. Orsini can support your staff by delivering engaging lectures on a variety of topics. As an expert in the field of compassionate communication, current and timely challenges within your organization can be discussed and inspired with real life, practical solutions. Whether you are a small intimate group or looking for a keynote speaker for your next large conference, Dr. Orsini is available to inspire your audience.

Interactive Workshops

Half and full day interactive workshops are offered. Emphasis is placed on learning how to communicate and form trusting relationships using The Orsini Way®. Following a comprehensive presentation, attendees apply what they have learned by reviewing video of simulated patient interactions. All workshops are delivered by a practicing physician which gives added credibility to the program.

Improvisational Role Play

Physicians and Team leaders participate in video taped improvisational role-playing with professional actors. Immediately following the role-playing session, participants are given the opportunity to review the videotaped session with TOW certified instructors. It is during this review that the self-review and self-reflection occurs.

Digital Learning Experience

This innovative application makes The Orsini Way available to even your most remote employee. Interactive and engaging, content is sent right to the users tablet, computer or smartphone. Learning is no longer burdensome and learners can engage at their own pace through this personalized digital learning experience.

Experiential Learning

Using our unique Experiential Learning method, The Orsini Way has trained thousands of healthcare professionals across the country. Physicians of all specialties have participated in this unique, approach using realistic role-playing that teaches the communication skills not taught in medical school or residency programs.

Participants learn how to quickly form relationships, build trust and manage the delivery of all critical messages, such as breaking bad news and conflict resolution. These communication skills have been shown to improve patient outcomes, reduce malpractice lawsuits, limit physician burnout and significantly increase patient satisfaction scores.

Our Unique Approach Involves Several Key Components:
  • Physicians and healthcare professionals participate in improvisational role-playing sessions with professional actors who portray patients or family members.
  • Role-playing sessions are viewed on-site by The Orsini Way certified instructors.
  • Immediately following the role-playing session, participants are given the opportunity to review the videotaped session with instructors. It is during this review that the self-review and self-reflection occurs.

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