Breaking Bad News®

How We
Can Help

Would you believe that only 10% of senior physicians report any formal training on how to effectively break bad news to a patient or family member?  After a defining personal experience, Dr. Orsini has spent 20 years developing and crafting the training techniques used in the Breaking Bad News program. Many participants consider the experience “life-changing” and have a significant improvement in their confidence and decreased anxiety when performing this difficult task.

Breaking Bad News®

Studies have shown that how patients hear bad news can affect them for decades, yet most physicians have never been trained properly. In fact, physicians associate the act of delivering sad news to patients and families with fear and anxiety. The Breaking Bad News program teaches proven communication methods that help physicians deliver the news in the most effective and compassionate manner. Using the BBN P.R.O.G.R.A.M ® roadmap, clinicians learn in a safe and private environment in as little as one hour. Unlike any other program, the Breaking Bad News Program utilizes experiential learning with professional actors. The training has been called “life-changing” because it’s real and it works. This program is ideal for both resident and senior physicians.


"To me, it's a near religious experience in many ways, so we are going to try to fulfill the requirements to become a [BBN Center of Excellence]. I think it’s an essential portion of every fellow's and faculty [member's] experience in the way we SHOULD be delivering bad news. I wish they had this when I started off. The actors make it easier because you can almost get lost in the way they are portraying the different scenarios – also the [BBN] faculty that do the reviews afterward that show the individual how they did and point out how things could have been done better was done very nicely.”

Dr. Ronald Goldberg

– Distinguished Professor of Pediatrics
Former-Director of Neonatology
Duke University Health.

plan of action

What We Do And Who Should Attend

Topics covered in this course include:

  1. History of Breaking Bad News in Medicine?
  2.  The 3 goals of Breaking Bad News
  3. Principles of using the BBN P.R.O.G.R.A.M.®
  4. How to convey compassion to your patients?
  5. Mastering verbal and non-verbal techniques
  6. How to help our patients when they need us the most?

Who should attend?

  • Senior Physicians
  • Resident Physicians
  • Practitioners
  • First Responders

We have experience adapting this course for all types of attendees.